Scanner Help

Test equipment beforehand!

Please do not wait until the day of your event.
Some issues can take a few days to resolve.

Symbol LS2208

Rental

$25 per scanner per day +shipping

Request

Purchase

1D (scans paper only) $50 - $100 Shop*
2D (can scan phone screens) $100 - $150 Shop*

* Please contact us if you'd like help shopping.

Pros

  • Box Office immediately shows if a ticket was scanned.
  • Shows live total for all scanners in scanning interface.
  • 2D scans QR codes from device screens (i.e. mobile tickets).

Cons

  • Not mobile (must be plugged into a computer via USB port).
  • Needs internet.
  • 1D scans paper barcodes only (no QR codes / mobile tickets).

iTickets Scanner App

Free to download on any iOS device.

App Store

iTickets Scanning App

Pros

  • It's free!
  • Box Office immediately shows if a ticket was scanned.
  • Shows live total for all devices in app.
  • Mobile (also works on iPads and iPods).
  • Scans QR codes from device screens (i.e. mobile tickets).
  • Has a built-in offline mode if internet is lost.

Cons

  • Depends on device camera (older can be slower).
  • Relies on device battery (most last 3-4 hours).
Test My Scanner
Not recommended for events with <500 tickets sold.
Symbol MC 9090

Rental

$50 per scanner per day +shipping

Request

Purchase

Wireless Scanner* $200
Charging Base $130 - $160

Request

* Approx. 3-week fulfillment

Pros

  • Scans QR codes from device screens (i.e. mobile tickets).
  • Doesn't need internet.
  • Extremely durable (ideal for outdoor events).

Cons

  • Box Office does not show if a ticket was scanned. (This info can optionally be uploaded when rental scanners are returned.)
  • No total across all scanners (you have to manually add them).
  • Mobile, but heavy to hold for long periods of time.
  • Relies on device battery (most last 3-4 hours).